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Client FAQs
Critical questions to ask before signing a software development contract.
What is the difference between "Offshore" and "Nearshore"?
**Offshore** (e.g., India, Eastern Europe) offers the lowest rates but significant time zone differences. **Nearshore** (e.g., Latin America for US clients) offers overlapping work hours and cultural alignment at a mid-range price point.
How do I ensure code quality?
Look for agencies that include **automated testing (CI/CD)** and peer code reviews in their workflow. Ask to see sanitized code samples or speak to a past CTO client during reference checks.
What is the "Discovery Phase"?
This is a paid preliminary phase (2-4 weeks) where the agency defines the technical architecture, user stories, and wireframes *before* writing code. This reduces the risk of budget overruns later.
Who owns the intellectual property (IP)?
In custom software development, **you should always own the code**. Ensure the contract states "Work made for hire" and that ownership transfers immediately upon payment.